1. Information Collected by sp2s
When you register and use the sp2s platform, we collect various types of information to ensure our services run smoothly, securely, and are relevant to you. The categories of information we collect are as follows:
Full name, phone number, email address, date of birth, and encrypted password upon registering for an sp2s account.
Device type, operating system, browser version, IP address, and other technical information automatically transmitted when you use the platform.
Deposit and withdrawal transaction details in Malaysian Ringgit (RM/MYR), including payment methods used such as Boost, Touch 'n Go, and FPX. Full card or account numbers are not stored by sp2s.
Records of pages visited, games played, session duration, clicks, and interaction data captured via cookies and similar tracking technologies.
2. How We Use Your Information
Sp2s only uses the information collected for legitimate purposes directly related to delivering platform services. Your information will not be used for any purpose not stated in this policy without your prior consent.
The primary purposes for which data is used include:
- Processing account registration, identity verification, and user profile management
- Securely processing deposits, withdrawals, and financial transactions in MYR
- Providing customer support and resolving queries or complaints
- Detecting and preventing fraud, money laundering, and unauthorised access
- Personalising your platform experience and displaying relevant content
- Sending important notifications relating to your account, transactions, or policy changes
- Complying with applicable legal and regulatory requirements in Malaysia
Sp2s will not use your information for third-party marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings or by contacting our support team.
3. Cookies and Tracking Technologies
The sp2s platform uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyse platform usage patterns. Cookies used on the platform fall into three main categories:
- Essential Cookies: Required for core platform functions such as login, account sessions, and security. These cookies cannot be disabled without affecting platform functionality.
- Analytics Cookies: Collecting anonymised data on how users interact with the platform for continuous improvement purposes.
- Preference Cookies: Storing your language, region, and display preferences to deliver a more personalised experience.
You can manage your cookie settings through your browser. However, blocking all cookies may affect certain functions of the sp2s platform. Third parties providing technical services to sp2s may also place their own cookies, and sp2s is not responsible for those third-party cookies.
4. Data Storage, Security & Sharing
Security & Data Retention
All sp2s user personal data is stored in a secure server environment with industry-standard SSL encryption. Account passwords are stored in encrypted form and cannot be read by any sp2s staff. Financial transaction information is retained for the period required by Malaysian legal obligations and for internal audit purposes before being securely deleted.
Sp2s restricts access to users' personal data to only those staff members who require it to perform their duties. Data security training is provided to all personnel who handle users' personal information.
Third-Party Sharing
Sp2s does not sell, rent, or trade users' personal data to any third party for commercial purposes. User information may only be shared in the following limited circumstances:
- Payment service providers (such as Boost, Touch 'n Go, FPX) to process MYR transactions — only the information necessary for that transaction is shared
- Technical service providers that help sp2s operate the platform, bound by strict confidentiality agreements
- Government authorities or law enforcement when required under applicable Malaysian law
5. User Rights & How to Contact Us
Your Rights Over Personal Data
As an sp2s user, you have certain rights over your personal data protected under Malaysia's Personal Data Protection Act 2010. These rights include:
- Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request prompt correction.
- Right to Erasure: You may request the deletion of your personal data under certain circumstances, subject to applicable legal record-retention requirements.
- Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, though this may affect some platform functionality.
Policy Updates & Contact Us
Sp2s reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform improvements. Any material changes will be posted on this page with a revised update date. Continued use of the platform after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the sp2s support team directly. We are committed to responding within a reasonable timeframe. For more information about the platform, visit the Frequently Asked Questions us.
Privacy support email: [email protected]
Questions About Your Privacy?
Visit our FAQ page or register an sp2s account and enjoy a safe, responsible platform experience.
Frequently Asked Questions Register Account